Heidi Fraser-Krauss appointed chief executive of Jisc

She replaces incumbent CEO Paul Feldman, who is retiring after six years at the helm.

Heidi Fraser-Krauss is to become the new chief executive of Jisc, the organisation charged with maintaining and providing digital services for colleges, universities and research centres.

Fraser-Krauss, a graduate of the University of Glasgow, joined the University of Sheffield as executive director of corporate and information services last August and before then deputy registrar and director of corporate and information services at the University of York. She also helped lead the technology change team at the University of St Andrews.

She replaces incumbent CEO Paul Feldman, who is retiring after six years at the helm. Fraser-Krauss said she was full of anticipation to lead “an organisation that is both envied and emulated across the world”.

Although this past year has been difficult, it has also given the sector a unique opportunity to rethink how technology and data can enhance all aspects of what colleges, universities and research centres do
– Heidi Fraser-Krauss

Fraser-Krauss has also been a member of Uc as council, chair of Universities and College Information Systems Association (ucisa), and chair of the Russell Universities Group IT Directors (RUGIT).

“The digital services it provides are fundamental to the post-16 education sector and have been particularly important during the pandemic,” said the incoming CEO.

“Although this past year has been difficult, it has also given the sector a unique opportunity to rethink how technology and data can enhance all aspects of what colleges, universities and research centres do and how they do it.

“My key priority will be to ensure Jisc stays innovative and focused on the needs of students, educators and researchers in what will be a turbulent but, I am sure, productive time ahead.”

Jisc recently installed Prof Paul Boyle, the Swansea University vice-chancellor, as chair.


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