The Business of Higher Education
Subscribers of all our titles
Visitors to the website
Customer service requests and email
What we collect
We will only collect information from you that is relevant to the matter that we are dealing with. We may collect the following information from which is defined as ‘personal data’:
Name, job title and industry
Contact information including email address, address
We use third-party services: Google, Mailchimp, Hubspot and Convertkit, to house our subscriber data.
Basis for processing
The basis on which we process your personal data is one or more of the following:
It is necessary for the performance of our contract with you
It is necessary for us to comply with a legal obligation
It is in our legitimate interest to do so
You have given us your consent (this can be withdrawn at any time by advising our Data Protection Officer)
We do not share or sell any subscriber data to third parties for their use unless specifically agreed by yourself in advance. An example of this is when we partner with a brand to host a webinar.
If you wish to unsubscribe at any time you may do so by clicking the link at the bottom of any email you receive from us. Alternatively, you can contact us by email on
. Please note that unsubscribing from one email will not unsubscribe you from any others that you may have signed up to. If you wish to unsubscribe from all email contact with us, please get in touch directly.
When someone visits our website, we use third party service, WordPress and Google Analytics. We use these services to collect visitor behaviour patterns to see how our website is being used by you, the customer. In doing this, we hope to be able to identify areas where, if needed, we can improve the user experience. Any information that we collect will be processed in such a way that will not identify anyone.
Contact requests and email
We use Outlook to process any contact messages that come through our website. We may from time to time keep these emails after they have been actioned for future reference if we think they may be needed. We do not use any of this information in any other way than stated.
Data protection and your rights
Data Controller Officer
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