One day’s duties may be quite different to the next, and, as you know, there are only so many hours in a working day.
We specialise in one thing…
We all have certain tasks that require specialist knowledge and experience, and those are often the ones we want to focus our time on. There are certain duties you wouldn’t dream of delegating, but internet doesn’t have to be one of them.
Here are five key areas you can spend more time on when you outsource to StudentCom.
1. Providing Software Support to Students
With hundreds of new students using a variety of different software packages, it’s only a matter of time before someone needs help. Whether it’s setting up Adobe Creative Suite or assisting with Blackboard – you’ll be able to solve their problems much sooner.
2. The Dreaded Admin
It can be a pain, but there’s no getting away from the amount of administrative work we have to do. Rather than feeling the pressure of mounting emails and ringing phones, you’ll be able to tackle daily admin duties before they pile up.
3. Student Welfare and Support
Supporting students with mental health issues is at the top of everyone’s list. In our recent research, 34.9% of first and second year students surveyed said that their experience in university accommodation had an impact upon their mental health.
Accommodation staff are often the first port of call for students, but they’re also the first port of call for students with Wi-Fi-related queries when it’s out of hours and IT support is unavailable. StudentCom Service Desk support is available 24/7, 365 days a year, meaning students can contact us around the clock so you can dedicate time to student support, training and helping your students feel at home.
4. Communicating with Students
Advertising a student event or trying to drum up interest for a new committee? It’s important to really engage with students to get your messages across. Getting the tone, approach and platform for this just right can be time consuming. Many of our university customers also set up a Browzer platform through our network, meaning they can communicate with students in a way that’s got proven results. Through the platform you can induct new students, let them know about events and communicate any important messages. You’ll also be able to track analytics, allowing you to understand more about your students and their behaviours.
5. Retaining Students and Attracting Potential Students
A student who has had a happy home-from-home experience is unlikely to leave their accommodation midway through the year and more likely to stay in halls in second year. During focus groups run by Campuslife, students said getting on with flatmates, having fast, reliable Wi-Fi, a nice room and good on-site facilities were key factors in a happy living experience.
You can rely on us
When you choose StudentCom, you choose a fast, reliable service and a team who truly understand your needs, and those of your students.
StudentCom offer 24-hour support, which gives you and your residents peace of mind, even if they never need to contact us.
To find out more about outsourcing to StudentCom, just drop us an email or give us a call! Tel: 03333 800 800; email: email@example.com