Student Voices report tackles undergraduate drop-out rates

Thirty-eight per cent of first-year students want more help with independent learning as they make the transition from school to university, according to a new report, Student Voices, just published by HE service provider Cengage

If met, this demand could help to significantly reduce the 8% undergraduate dropout rate reported by the Office for Students. Aside from the devastating effect this has on the 185,430 students and their lost time and money (spent or borrowed), this drop-out costs universities around £33,000 per student.

“This is perhaps hardly surprising, given that most new students have come direct from school where there is more guided support throughout the learning process,” said Andrew Robinson, director of higher education, EMEA, Cengage.

In the report, digital resources that involve some sort of guidance were welcomed with more than 75% wanting to try new digital tools. The top five are: test yourself/practice questions; chapter summaries; instant feedback for questions; assignment questions that form part of a final grade; and online tutorials and walkthrough videos or written guides.

For a full copy of the report or to get involved in future research, visit or visit

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