Northampton grad launches online counselling service

A Northampton graduate launches a unique online counselling service with the help of University’s Enterprise Club

A psychology graduate from the University of Northampton is to launch a unique counselling service, offering users access to professional counsellors and therapists via online video calls.

The service, Resile, is the brainchild of recent Psychology and Counselling graduate Megan Partridge. The online platform allows anyone to speak to a registered counsellor or therapist via an online video link from the comfort of their own home, with the same level of confidentiality and support as meeting face to face.

All of Resile’s counsellors are registered with either the British Association for Counselling and Psychotherapy (BACP), United Kingdom Council for Psychotherapy (UKCP), or Universities Counselling and Psychotherapies Association (UCPA ).

Megan explained: “Accepting that occasionally you may need to ask for a little help is a difficult step. I founded Resile with the hope of improving access to therapy, by reducing the barriers that prevent people from seeking the help they need.”

The service allows individuals to self-refer rather than waiting for a GP referral, ensuring that mental health support is available when needed the most. Users can choose from a selection of counsellors to select the one that best suits them and their needs – without limitations to location and availability in their area. Users also receive a free consultation with their counsellor of choice to ensure compatibility before making any financial commitment.  The service uses encrypted video-call software to ensure a high standard of confidentiality and which is compatible with all mobile and desktop devices. 

Megan founded Resile with the help of the University of Northampton’s Enterprise Club, which awarded her £5,000 to get her business off the ground.

Dr Hiten Vyas, Enterprise Club Business Advisor, commented: “Megan is a driven individual who has a strong commercial outlook, and is dedicated to assisting people through remote counselling. These are perfect ingredients for success as a social entrepreneur. I’m thrilled that Megan has set up her business. She’s already secured investment (both through grants and privately) and is ready to launch her exciting platform.”

As well as supporting people to receive the very best mental health support, Resile aims to give back to the counselling sector. Megan explained: “A percentage of profits made by Resile will be used to fund a number of master’s degrees for aspiring counsellors. The service will be generating a cycle of hiring counsellors, funding the training of counsellors and delivering counselling to those who need it. I hope that eventually Resile can not only create employment and help students with master’s fees but improve the availability and perception of counselling as a whole.”


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