Capita: an education revolution

Graham Cooper, Head of Education at Capita Education Software Solutions, discusses how they’re rising to the DfE ‘edtech challenge’

In August, Education Secretary Damian Hinds laid down a challenge for the edtech industry to “launch an education revolution for schools, colleges and universities” with the aim of supporting time-poor academic staff, administrators and leadership teams deliver what they need more effectively to help improve student outcomes.


At Capita, we have a unique ‘all through’ perspective on the needs of those working in education today. What makes us different to many edtech companies is that our education management solutions support the learning journey from nursery through to higher education. It is quite possible that a learner’s record will reside in a solution provided by Capita from their first visit to nursery until the time they graduate from college or university.


It’s great when we hear success stories from our customers about how they’re using our products, and in my role at Capita Education Software Solutions, I’m fortunate to be able to visit higher education providers to see how our solutions help them deliver improved institutional efficiency, save staff time and improve student outcomes.

That said, I meet many people that don’t know how to get the full benefit from software that in many cases they already have. All universities in the UK have a student information system (SIS) which is used to manage everything from admissions and enrolments to curriculum planning and timetabling. Some customers do not fully realise how these systems can help them work towards the important goals of raising student achievement and reducing workload. I’m looking forward, in the new climate set by Mr Hinds, to helping those working in universities understand how our higher education solutions can help them do more with their data, more quickly, in relation to the issues outlined in his challenge.


Much of the focus in the coverage of the announcement has been on eye-catching technology and exciting new gadgets. However, while it is great to see new ways to deliver content to students, that shouldn’t be the sole purpose of edtech.

At the heart of any innovations should be the needs and challenges that universities face, and how they can be solved efficiently in a way that benefits students. Those challenges may indeed be tangible representations of individual courses, but they could just as easily be helping to ensure that all staff within institutions are comfortable and competent working in a digital environment. With information available to the right people, at the right time, in the right format, universities can empower their staff to help students succeed.


With the potential of further workload impact on the horizon from policy and programmes including the OfS Data Strategy, HESA Data Futures, and subject-level TEF awards, digital transformation is now a key conversation for many university leadership teams.

As the amount and type of data an institution must capture evolves, universities need a way to manage the time, cost and impact of data gathering. Having an accurate student record across your institution so academic, management and support staff can engage more with your students and key data is vital.


So, whether it is supporting access and inclusion, improving learning outcomes or reducing the administration burden, we welcome the opportunity to showcase how our higher education management solutions can meet the edtech challenge for your institution. 

Capita Education Software:

AGILIT-e is the education management solution for universities that are determined to make an impact sooner. From student information systems to cloud-based library management solutions, over 30 higher education institutions in the UK and Ireland rely on Capita Education Software Solutions as a trusted technology partner. For more information visit
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