Tanya Rogers, Sales Director at Crystal Facilities Management, talks about the importance of bespoke maintenance, and how retaining that ‘first-class feel’ creates a desirable living space for students whilst preserving University properties.
If you mention the words ‘student accommodation’ to anyone outside of the university world the image that generally springs to mind is of grubby, dated, rundown halls. This, however, could not be further from the truth. In fact many universities now boast student accommodation that would rival the standards expected in a five-star hotel.
The reality is, the student living experience plays a huge part in the decision-making process when choosing a university. Students won’t settle for grotty old dorms anymore; expecting instead stylish, clean and comfortable accommodation – and that’s just for starters! In addition, many halls now feature games rooms, swimming pools and gyms. In short, the standard of living quarters needs to be first-class; anything less simply won’t do.
In order for university accommodation to retain that all-important competitive edge, it is essential to have the right team on board, who fully understand the maintenance demands that go hand-in-hand with student living. This is where Crystal Facilities Management can help.
Exemplary levels of cleanliness and maintenance naturally play a huge role in ensuring consistently high standards within student accommodation – however, the ongoing cleaning and up-keeping services that are routinely carried out during the academic year are only the tip of the iceberg.
Crystal’s involvement with student accommodation often begins during the initial building stage. In line with the building schedule we carry out full-build cleans at three key stages:
1. Deep clean – Once the shell of the building is completed we undertake a thorough deep clean of the interior.
2. Pre-clean – A further clean is carried out whilst the building is at ‘fit-out’ stage.
3. Sparkle clean – After all building and installation work is completed we provide an intense clean to prepare the accommodation for its new tenants.
By working closely with our construction partners we can ensure that no area goes untouched, and our inside knowledge of the building means that we can offer a bespoke service to suit the particular needs of each individual property.
It isn’t just the students who reap the rewards of this higher level of attention, the universities themselves also benefit from their estates being kept in tip-top condition. Ongoing cleaning and maintenance helps preserve buildings and fittings, as opposed to carrying out a big ‘patch up’ at the end of the academic year, which can sometimes result in partial re-fits where damage has been allowed to escalate over the year.
Aside from the peace of mind that comes from knowing that the student properties are in safe hands, there is also the added security that CFM can offer through concierge services and CCTV.
Retaining high living standards throughout the year also has a positive effect on the student’s attitude towards their living quarters. If their surroundings are clean, tidy and in good condition they are likely to maintain this standard for themselves. However, if a building feels run down and shows signs of poor repair, students are less likely to treat it with the same amount of care and respect. With this in mind, an investment in ongoing maintenance will ensure that student accommodation continues to retain its five-star appeal, which thankfully couldn’t be further away from the grotty old stereotype of the student halls of the past.
For further info on Crystal’s work visit www.crystalservices.uk.com or call 0845 459 3157