As part of the relationship, the group will benefit from Imperial’s Executive Education offer and join the Imperial Business Partners programme, an initiative that brings together business leaders with Imperial College London’s world-class academics, to exchange learning and insights.
Edwardian Hotels London, which owns and operates 12 hotels, including The May Fair Hotel in London and Radisson Blu Edwardian Manchester in the city’s Free Trade Hall, has committed to a 10-year development programme and intends to train over 250 people.
As part of this commitment, the hospitality group will be working with Imperial’s Executive Education team to deliver a bespoke executive education programme.
This programme will not only help them to uphold the quality of service our guests expect, but also evolve our existing training and take day-to-day operational thinking to another level
The programme, for Senior Management Team, Heads of Department and Future Leaders, has been designed so learning can be returned to the business and shared widely within teams.
Paul Mansi, Chief Operating Officer from Edwardian Hotels London said: “This programme will not only help them to uphold the quality of service our guests expect, but also evolve our existing training and take day-to-day operational thinking to another level. Imperial College London is known for encouraging innovative thinking as well as academic excellence. To be able to commit to such a long-term relationship is extremely exciting for our existing staff and those who will join us in the future.”
Professor G. ‘Anand’ Anandalingam, Dean of Imperial College Business School, added: “We hope this alliance will provide deeper insights into the challenges facing hotel executives and look forward to working closely together to create an executive education programme that draws on our approach for ‘real-world’ learning that meets the needs of professionals at all stages of their careers.”
The first training course of this programme will begin on 1st March 2016. Topics covered in the programme include ‘Smart Cities’ – the future of technology and its likely implications for life; work and leisure in a modern metropolis; personal and organisational leadership and Service Design – a design lead approach to business strategy and customer service.