Students decide on the best accommodation in the UK and Ireland

Red Brick Research and University Business are delighted to announce the winners of the National Student Housing Awards 2018. From student community to broadband, this year’s winners represent the best in class across a range of highly competitive categories

The winners were announced at a recent online awards event with accommodation and marketing teams watching from across the UK and Ireland. The winners were drawn from the results of the National Student Housing Survey (UK) and the National Student Housing Survey (Ireland) the largest accommodation survey programme of students, which this year received an impressive 32,000 student responses.

Tim Daplyn, Managing Director of Red Brick Research, said; “Congratulations to all the winners of the National Student Housing Awards 2018. These awards are based 100% on student feedback, so the winners really do represent the best in service provision. These providers are surpassing expectations and provide a truly excellent accommodation experience. The NSHS helps universities to track, benchmark and improve, it is encouraging to see that winners have maximised this student feedback to implement meaningful change.”

Best Small Provider
Code Student Accommodation
CODE Student Accommodation provides a thriving innovative student environment situated in a sought-after riverside location in close proximity to the local university. With a strong emphasis on health, fitness, wellbeing and exceptional customer service CODE help to deliver the best academic results for our students whilst building a dynamic cosmopolitan community with a high propensity to renew.

Best Student Community
Prime Student Living
“Prime Student Living (PSL) is exceptionally proud to be voted by students as providing the ‘Best Student Community’, reflecting our dedication in providing residents with the best possible experience whilst living with us. Moving beyond ‘just somewhere to live’, PSL properties offer a welcoming home and supportive community that students can call their own.

Best Learning Environment
John Bell House, Belfast (Fresh Student Living)
“We are delighted to have won the award for Best Learning Environment for John Bell House – Belfast’s first PBSA scheme that we managed during its mobilisation and for the first 18 months of operation. The award shows the thought that went in to the renovation of this fantastic building, incorporating flexible learning spaces that were brought to life by the service from our on site Accommodation Team.”

Edge Hill University: Best Value for Money

Best Individual Accommodation
Grizedale Townhouses (Lancaster University)
Lancaster University is The Times and Sunday Times University of the Year 2018 as well as being top 10 in all three major UK league tables. The University boasts a beautiful 560-acre self-contained site. In recent years over £500m has been invested in the campus buildings, facilities and infrastructure, and we are now designing accommodation and facilities for a whole new undergraduate college. “This award is a testament to the combined efforts and dedication of the university’s Accommodation, Facilities and College teams that work tirelessly each year to deliver an experience the University can be proud of.”

Best Booking Experience
Queen Margaret University
“Queen Margaret University is delighted to have won the award for Best Booking Experience. The award is a testament to the hard work and dedication that the Accommodation Services team put into improving the student experience from the very beginning of their journey with us. We always strive to provide our students with the best possible service so we are thrilled that this has been recognised and in particular to have achieved the award as a direct result of our students’ feedback.”

Best Moving-In Experience
Manchester Metropolitan University
“Manchester Met is proud to be the winner of the ‘Best Moving-In Experience’ award.  The award is testament to the hard work, planning, and careful attention to detail from staff across the University.”

Best Student Broadband
Bangor University
“Bangor University is delighted to have won in the category Best Student Broadband. The University has invested over £300K in the last two years to upgrade its Wi-Fi capacity in our residences and in all students areas across campus. Additionally, the University has just completed a project to double its connection speed to JANET (the Network provider to UK HE) to 10 Gbit/sec connection. This results in excellent connection speeds to the end user.”

Bangor University: Best Environmental Management


Best Environmental Management
Bangor University
“Bangor University is delighted to have won the award for Best Environmental Management, and it is testimony to the dedication and inspired thinking of the Residential Life and Sustainability Teams.”

Best Specialist Accommodation
Goodenough College, London
“Goodenough College is delighted to have won the award of Best Specialist Accommodation Provider. This is the sixth year that we have won an award and that is testament to the dedication of our staff who go all-out to do the best for our members. They love us and we love them right back!”

The headline winners for the NSHS Ireland

Best University Halls
Dublin City University
DCU is a young, dynamic and ambitious university with a distinctive mission to transform lives and societies through education, research and innovation. DCU is recognised nationally and internationally as a centre of academic excellence with over 16,000 students. DCU has purpose-built residences over three campuses, providing more than 1,400 rooms for undergraduates and postgraduates. “Dublin City University is delighted to take part in the NSHS Ireland. We absolutely prioritise understanding our students’ needs and want to create the best possible student living experience. By taking part in the NSHS we hope to further refine our accommodation offer and understand our wider market position.”

Best Customer Service
Trinity College Dublin
As Ireland’s university on the world stage, Trinity is recognised for academic excellence and a transformative student experience. Trinity College Dublin offers modern student living with modern, fully equipped social areas and exclusive events, all created to make student life an experience to remember. Living in Trinity Accommodation brings a further dimension to college life. Students are living as part of the Trinity community and have a much better opportunity of getting involved in the many aspects of Trinity life with its rich variety of societies and sports clubs. Living in Trinity accommodation also helps students make lifelong friends.

Best Value for Money
Uninest Student Residences
Uninest Student Residences strives to provide the best living experience for students in Cork and Dublin, offering stylish, secure and sociable student living. Uninest Student Residences are clear and upfront in their communications and costs, listening to residents, their families and educational partners.

Best Private Halls Provider
“Aparto is a student housing group in UK and Ireland who are focused on creating student homes not student rooms. We believe that home is not just about your room, but your overall experience.”

The four UK Headline Award Winners:

Best University Halls
Edge Hill University
“Edge Hill University provides students with the best university experience possible and high-quality accommodation is a key part of that. The fact that our students love where they live, and have expressed that by voting for us, makes winning this award extra special.”

Best Private Halls Provider
“Host Students is delighted to have received the award for Best Private Halls Provider. It reflects the excellent standards of accommodation and customer service provided by Host and reflects what Host is all about; providing students with hassle-free accommodation and a welcoming, happy, reassuring and stress-free experience while at university or college.”

Host: Best Private Hall Provider

Best Customer Service
University of Derby
“Student Living at The University of Derby is delighted to have won the award for Best Customer Service in the National Student Housing Survey Awards. The award is a testament to our continuing commitment to providing a positive student experience in all aspects of student life. From the initial accommodation booking to welcome and beyond, we aim to provide guidance and support along every step of the customer journey as well as an extensive and varied residence life programme which encourages and develops a strong sense of community.”

Best Value for Money
Edge Hill University
“Edge Hill University is delighted to win this award as it reflects our belief that high-quality accommodation doesn’t have to be expensive. Providing an excellent environment in which to live and learn, that doesn’t break the bank, is part of our commitment to giving our students the best possible university experience, so it’s extremely gratifying to know that our students recognise and appreciate that.”

International Accommodation Quality Mark (IAQM) Winners
● Bangor University
● CityBlock
● Fresh Student Living
● Goodenough College
● Host
● iQ
● Code Student Accommodation
● Kaplan Residences
● Lancaster University
● Liberty Living
● Manchester Metropolitan University
● Prime Student Living
● Queen Margaret University
● Student Cribs
● Student Roost
● The Student Housing Company
● University of Derby