Leading IT infrastructure provider of software licensing, hardware, security and related IT services to corporate and public sector organisations
Our aim is simple to be an extension of your IT department.
As such we’ve built a compelling portfolio of IT services covering all the major bases when it comes to improving or augmenting how IT software, hardware and licensing is provided to your users.
Accessed as either standalone technical services, on-going managed services or a combination of both; you’ll find an easy way to get what you need.
Most important of all, the way we deliver our IT services is different. In our world no two customers are the same. Whilst your challenges may be comparable, the effects on your business are not. That’s why it’s really important to us to understand your business and how you want us to work for you.
Of course, it’s an easy thing to say, another to do. But, we’re sure you’ll find the way we work to be a welcoming one. Our award winning team are defined by our friendly, flexible approach with your needs at the heart of everything we do.
ICT has the capacity to play a vital role in transforming the educational experience in UK schools, colleges and universities. Our wide-ranging education IT solutions will help you embrace the latest technologies at a pace you’re comfortable with whilst also maintaining institutional values. Why Softcat for Education IT?
Softcat’s team of specialist education IT advisers are regionally aligned to ensure familiarity and the highest levels of care for our customers. The team assists all areas of academia and is divided into two separate areas of focus; Further / Higher Education and Lower Education IT
At Softcat we care massively about what our customers think of us. That’s why for the last six years we’ve polled our customers in an annual survey to hear how we’re performing and to learn how we can do better.
Here are the highlights from last year’s 1580 respondents:
Over 99% of those surveyed said that overall they’re either satisfied or very satisfied with Softcat as a company to do business with
The 4th year in a row that we have achieved over 99% satisfaction
84% of our customers see us as their ‘go to’ software licensing experts
64% use us regularly for hardware supply
Over 1/3 work with us on IT security solutions
Over a 1/4 seek our assistance for complex storage and networking solutions
We’re very proud of these results and feel it demonstrates our company service ethos and pursuit of customer service excellence.
The survey also examines the challenges our customers face and their priorities for the year ahead. See the results and find out more, (http://www.softcat.com/what-we-do/your-challenges)