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The benefits of TCEPS to universities

Terry Stevens-Smith of Watkins Hire explains TCEPS works and the benefits

Posted by Rianna Newman | August 22, 2017 | Facilities

What is TCEPS, and what are the benefits for Universities?

Failure of critical plant, such as heating, air conditioning or refrigeration systems, can have serious consequences for organisations such as universities, which rely on continuity of vital technical support services.

The comfort of staff and students depends on continued operation of HVAC plant, while research facilities may rely on specialist cooling and heating systems. IT facilities may depend on continuity of cooling to remain operational and keep data safe. In the event of unforeseen equipment breakdown, the costs in terms of building closures, lost IT capability and disrupted research can be incalculable.

TCEPS – standing for Temperature Control Emergency Planning Services – was developed by Watkins Hire to provide a vital safety net, to protect organisations such as universities from critical plant failure. It forms a central part of an organisation’s contingency planning strategy, to ensure universities can continue to operate as normal even if vital support plant breaks down. 

How does it work?

Our specialist assessors visit your site and produce a detailed report on critical plant, and its role in maintaining the operation of your organisation. We then design a TCEPS contingency plan to safeguard your institution and ensure it can continue to operate as normal in the event of a breakdown or other service interruption.

What does this involve, and what are the benefits to the University?

It covers the provision of high-performance, high-efficiency standby hire plant that comes on-stream almost instantly in the event of service interruption to produce hot water, heating, cooling or dehumidification – whatever back-up technical services are required to maintain the operation of buildings, IT infrastructure and research facilities.

The service includes installation, commissioning, transport planning and fuel management for the duration of the contract using Watkins unique GSM telemetry service and 24/7, 365-day cover.

The benefit of TCEPS is that it provides total assurance that the university can continue to operate as normal until plant can be repaired and a long-term solution found. 

Who uses TCEPS?

It is used by organisations whose operations depend on the continuity of service of critical plant. As well as universities, users include hospitals and care homes, manufacturers with vital processes that are temperature dependent, hotels and leisure companies, and the IT and telecoms industry.

Is it a one-size-fits-all scheme, or are there varying levels of cover?

There are three levels of cover: Gold, Silver and Bronze, enabling organisations to match the level of support they need with the criticality of the application and their budget. 

Each TCEPS plan has a unique reference number, which the university or responsible FM company quotes at the time of any emergency call, ensuring a timely response and minimising downtime. 

How can I assess whether TCEPS would be benefit my university?

Simply get in touch, and we will arrange for our specialists to visit and make an assessment of your requirements. We will explain how the service helps protect you, the levels of cover available, and how it can dovetail with your own contingency planning for your organisation. 

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