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New framework serves up recruitment solution for HE

TUCO launches first national catering recruitment framework

Posted by Rob Bertels | April 07, 2017 | Catering & hospitality

Finding and retaining temporary staff is a challenge across the hospitality industry, especially for the higher education sector. Not only is it time consuming but it can be a costly business with a survey by The University Caterers Organisation (TUCO) revealing that 19 of its members spent a combined average of £4.5m per year on temporary recruitment.

Responding to demand from its members, TUCO has launched the first national catering recruitment framework for the higher education sector. The Recruitment Services Framework provides access to 12 specialist catering recruitment companies, including regional and national service providers, and gives HE operators instant access to skilled, temporary staff who understand the specific requirements of working in a catering environment.

Speaking about the new service, Nicola Mellor, TUCO Category Manager for the Recruitment Services Framework, said: “Working closely with our members and responding to their unique requirements, the Framework has been designed to make the recruitment process as easy and efficient as possible. The hassle of each university tendering on its own has been removed and operators can agree their individual needs with the recruiters, who will then source and manage the effective provision of temporary, permanent and fixed-term staff.

“By going through the approved suppliers within the framework, university caterers can ensure value for money, as well as compliance to staffing legislation and regulations – ultimately helping to better manage the staffing process and reduce budgets.”

The TUCO Recruitment Services Framework is built on flexibility and enables caterers to recruit staff, with as little as 24 hours’ notice, across a range of positions, from baristas and bar staff, through to head chefs and silver service front of house members.

For more information on the TUCO Recruitment Services Framework and to see a list of the full suppliers, please visit

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